Description

The definition, tailoring, implementation, assessment, measurement, automation and improvement of methods and tools to support planning, development, testing, operation, management and maintenance of systems. Ensuring methods and tools are adopted and used effectively throughout the organisation.

Level 3

• Provides support on the use of existing method and tools.
• Configures methods and tools within a known context.
• Creates and updates the documentation of methods and tools.

Level 4

• Provides advice and guidance to support adoption of methods and tools and adherence to policies and standards.
• Tailors processes in line with agreed standards and evaluation of methods and tools.
• Reviews and improves usage and application of methods and tools.

Level 5

• Provides advice, guidance and expertise to promote adoption of methods and tools and adherence to policies and standards.
• Evaluates and selects appropriate methods and tools in line with agreed policies and standards. Implements methods and tools at programme, project and team level including selection and tailoring in line with agreed standards.
• Manages reviews of the benefits and value of methods and tools. Identifies and recommends improvements.
• Contributes to organisational policies, standards, and guidelines for methods and tools.