I am Akriti Sharma ☀️ a service designer based in📍London, UK keen on using design thinking as a tool 🔧 for creating a better world 🌎

My process is rooted in empathy 💕  ethnographic research 🔍

and rapid prototyping 💬

My projects are currently being updated. If my work has sparked your interest and you want to hear more. Reach out to me at: E: [email protected] N: +44 7767928395

Akriti Sharma_CV.pdf

🏫 Master’s in Service Design at the Royal College of Art 2022-23

In the last year, as part of my Master's program at the Royal College of Art, I have focused on honing my skills as a service designer. I have worked across diverse industries including the corrections system, healthcare, elder care sector, financial services industry, pension industry, and mental health field.

Royal College of Art named leading university for art and design globally for 9th consecutive year Link

At the RCA I have been:

📍Nominated by the head of the program to co-facilitate the Service Design Masterclass held at the Royal College of Art.

📍Worked with the Ministry of Justice on designing a new service to address the Finance, Benefit, and Debt needs of People on Probation to reduce reoffending rates.

🏆 Placed First in a design marathon held by Mind in collaboration with Innovation Unit Design Thinking.

https://www.youtube.com/watch?v=5m-wNburAGs&t=3s

🏆 Finalist of the International Philips Design Challenge.

One of the 20 running finalists chosen from over 100 teams discovering what it means to build a happier society.

Reinventing Retirement-Redesigning Pensions: A service design approach to Disrupting a 141-year-old Concept.

Asking questions: How do people view retirement today? How do pensions need to be redesigned to cater to the newly changed ideas around retirement?

All Projects

🏫 Fellowship 2020-22

The Teach For India fellowship has shaped my passion for education equity and commitment to creating positive change using design thinking.

It has made me a compassionate educator, and a strong leader and has taught me to think on my feet.

A small peek into some learnings:

akriti-sharma-80171017a_design-india-culture-activity-6993989507729477632-b9qG?utm_source=share&utm_medium=member_desktop

As a Teach For India Fellowship Alumnus, I bring a unique combination of skills and experiences to the table.

⭐️ Mobilised over 200+ volunteers, 100+ parents and 30+ tabs to increase weekly virtual learning hours from 10 to 25, increase engagement from 12% to 92% and increase the reading level in English by 44%. Tackled the digital divide and helped a classroom from a low-income community located in the slums of Mumbai, India move from learning in the classroom to learning online during school closure in light of the pandemic.

📍 Coached over 200+ volunteers during the pandemic to teach and connect with students to combat the digital divide and continue pushing education and well-being of the students

📍Accelerated Math mastery from 19% to 40% for 142+ students across two years by creating differentiated lesson plans that were data-driven.

📍 Raised over INR 2,50,000 by leveraging the power of storytelling to support the learning and well-being needs of the community by bringing stories of joy, love, and resilience from the classroom to life through collaborations with multiple artists.

📍 Worked with multiple stakeholders including school authorities, community leaders, donors, and public health care officials

📍 Co-created and Facilitated sex education for female students along with mothers in collaboration with The Yellow Umbrella Foundation(TYUF)

📍Led and Managed local food donation drive and distribution for the community serving 110+ families monthly for over a year.

https://www.youtube.com/watch?v=PCMyGOsiMpQ

Watch This Space for More Updates Coming Soon!