The AhoyConnect Slack integration will naturally pull messages in your dashboard.

We'll make a profile for each dynamic member and a movement for each message, permitting you to see when they joined, the channels they are more dynamic on, and the particular messages they posted.

https://downloads.intercomcdn.com/i/o/396378523/3127b905c0f5713ea3d4cee1/Screenshot+2021-09-29+at+18.09.33.png

You will also be able to click on the message to open it directly in Slack. 🚀

💡 AhoyConnect Slack integration will automatically join every public channel in your Slack and get data from it. For private channels, you can add the bot manually to each one of them.


Connecting AhoyConnect to Slack

“Connect Slack Integration" will take you to Slack's authorization screen. The app asks for read-only permissions. Make sure that the correct Slack workspace is selected in the top-right corner, then click Allow.

https://downloads.intercomcdn.com/i/o/392581864/a2baf40e2fc127ccb97cfced/Screenshot+2021-09-21+at+19.12.44.png

Slack’s default settings allow for any member to install an application in a workspace. Be sure to select the correct Slack workspace on that screen, or you might install Ahoy in an unrelated community!


Click Allow


Data mapping

You will be redirected to the data mapping page where you can connect data you want to map from Slack (left column) to specific member fields available (right column).

https://downloads.intercomcdn.com/i/o/396379325/81b4bcc8caaf5ed217e89a46/Screenshot+2021-09-29+at+18.10.56.png


Scoring System

Events: Add events you want to track and assign them importance from 1 to 10 points for each time the user will perform the action

Activity Stages: Define activity stages by creating your own badges for each stage with its own range of points users need to hit to earn the badge in the last 30 days.

https://downloads.intercomcdn.com/i/o/396379738/fe2f9d3490de13dbde6eaf35/Screenshot+2021-09-29+at+18.11.30.png

You can find more information about the scoring system in our dedicated article here.

If there is anything you would like to change or need help with, please contact your success manager, and in case you don't have one yet, please drop us an email at [email protected]