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We can help build a bespoke toolkit to understand and address the specific needs of at-risk users of specific products, pairing in-depth user research with standard accessibility and inclusive design practice.
We understand how to source, screen, and involve customers in the design process, as well as tap into existing communities and approach sensitive subjects with compassion.
We are able to embed directly into teams to foster collaborative cadences that centre inclusive design practice. We can also create design artefacts like workshops, personas, flows, or design systems.
We offer team or 1:1 design mentorship to anyone looking to become an advocate for at-risk users for their products or services, or for firms looking to build better team resilience for inclusive design.