<aside> 💵 Global numbers — February 15, 2023

Q4 Total/Closed Won: $100M

Q4 Goal: $120M

</aside>

Market research

Feature requests

Customer feedback

Actionable insights

🥇 Win reason

Term Definition
API/Integration Customer purchased because of access to API or specific integration.
Distributed team Customer purchased to connect distributed team.
Ease of use Customer purchased because their teams love the customization and the way our software works.
Tech consolidation Customer purchased because they are looking to reduce the number of tools they use.

🌱 Loss reason

Term Definition
Budget constraints Customer did not purchase because they could not find or allocate budget for the project.
Competitor Customer did not purchase because they went with another competitor.
Unresponsive contact Customer is not getting back to us, closing out opportunity.
Product features Customer did not purchase because they require specific features we currently do not offer.