When you're just getting started at Proactive Talent, things might seem overwhelming at first. Don't worry, we have your back! Below you will find a quick reference guide on who to contact with questions.
"Help! I don't know how to a use tool or where to go to find something!"
Are you feeling stumped about a tool in our tech stack and could use a refresher course or you can't remember where something lives even though you know it was mentioned in your onboarding training? Direct your questions via email or Slack to one of the following individuals:
"Help! I have a question about a client/project."
Are you just getting started with a client or perhaps you've been with them for a while, but something came up during the project that you have a question about? The best person to reach out to would be your Lead Consultant on the project. If for some reason, you don't know who that is, please contact the Principal Consultant over your department. These individuals are:
"Help! I cannot log into my account!"
Are you having trouble accessing your account because you never received the invitation, the link expired, or you need your password reset? Direct your questions via email or Slack to the following individual:
"Help! How do I get paid?"
Are you unsure how to send an invoice, when you get paid, or how to find your 1099? Direct your invoicing and payment-related questions via email or Slack to the following individual: