The BTC withdrawal out of the platform will be processed twice per day. 8:00-10:00 UTC and 20:00-22:00 UTC. We still do manual verification of each withdrawal. It allows us to validate balances and stability of the system. If your transaction is in the pending status, it means that your withdrawal has not been processed yet.

Sorry for the inconvenience, but you have to wait a bit.

To check the status of the transaction, use the transaction ID which you will find in the transaction history after it is sent