What happens to inbound messages?

• You will enter grace period and roomly bot handle 10 more inbound messages for you during this period, every time we receive inbound messages during grace period we will send a error email to user's email address in the system for notification of expired subscription
• After grace period ends ( when we received more than 10 more inbound messages ) roomly will stop responding all together

What happens to Conversation Dashboard?

• You can still do the normal conversation dashboard activities including search, star/un-star, delete conversations
• You will be returning to conversation page when you tried to send message and an error message indicating insufficient fund will be displayed there.

https://www.loom.com/share/5d0db0dc0d174c61947913deb11ab1ba

What happens to other dashboards?

• Property dashboard: disabled functions - add new property, import properties, update properties; available functions - export properties
• Contact dashboard: disabled functions - add new contact, bulk update contacts, update single contact; available functions - search contacts, filter contacts by group, delete contact
• Notification dashboard: notifications will be updated up to the last week of your subscription ended

https://www.loom.com/share/1c61cf3501044551a56409e99c1809e7

Did we miss something? Not to worry! Just email our support team at support@roomly.ai ✌️