What happens to inbound messages?
- You will enter our [ $5 grace period ] and
roomly bot
will handle $5 worth of inbound messages for you during this period ( depends on your plan it is from 10 to 25 messages , every time we receive inbound messages during grace period we will send a error email to user's email address in the system for notification of insufficient funds
- After grace period ends ( when we received more than 10 more inbound messages ) roomly will stop responding all together
https://www.loom.com/share/32f4800aae1348d7a36958d7765b79f2
What happens to Conversation Dashboard?
- You can still do the normal conversation dashboard activities including search, star/un-star, delete conversations
- You will be returning to conversation page when you tried to send message and an error message indicating insufficient fund will be displayed there.
https://www.loom.com/share/72e5e3f45f444c459bdcac4faa9e8500
What happens to other dashboards?
- Insufficient fund in roomly wallet only stop inbound and outbound messages handling while all the other dashboards remains no change.
Did we miss something?
Not to worry! Just email our support team at support@roomly.ai ✌️