If you find that you are clicking 'Find People' or 'Fetch Emails' but nothing is happening, the likely solution is that you are logged into your Chrome browser in a different account to that of your Google Account. This is a known Google issue and not connected to Pickaxe.

https://www.loom.com/share/bc61997c219a40448587449407750445

We recommend either:

1. Logging into your GSuite account and using Pickaxe from an incognito browser.
2. Ensuring that your browser account is the same as your Drive account (as per the video above)