⚠️ Most likely, a connection problem occurs when your phone is unstable.

First thing you need to do is to make sure of these followings:

  1. Your phone is connected to a stable Internet.
  2. The phone has a good battery.
  3. WhatsApp application does not go to the background.
  4. You do not have another Whatsapp web or desktop application open. Opening another Whatsapp web/desktop will put your WhatsApp connection to NovoChat on pause.

How do I check if I'm logged in to any other WhatsApp web/desktop?