1. Executive Assistance & Operations Support

This is the heart of what I do and honestly, what I was built for.

Most executives I've worked with aren't struggling because they're not good at their jobs. They're struggling because too much of their day is spent on things that aren't their job. The scheduling back-and-forth. The email threads that need a response three days ago. The follow-up that fell through because nobody owned it. That's where I come in and stay.

I don't just clear your plate, I learn how you think, how you like things done, and I build the support around that. So over time, things don't just get handled. They get handled the way you would, without you having to be there.

• Calendar and schedule management : I protect your focus time, not just fill up your day
• Email organisation and inbox management : zero means zero, and it stays that way
• Meeting coordination, prep notes, and follow-up so nothing gets lost between conversations
• Research, documentation, and reporting done properly and actually on time
• Workflow setup and process improvements that people actually follow
• Task management and prioritisation so the right things move first
• Travel planning and itinerary management : every detail handled before you think to ask
• Executive dashboards and briefing documents so you always know exactly where things stand
• Drafting communications, memos, and internal updates on your behalf
• Gatekeeper support : managing access to your time and attention

2. CRM Management & Client Operations

Your CRM should be your business's memory. Most of the time it's just a mess of outdated contacts and deals nobody's updated in weeks. I fix that and keep it fixed.

I work with HubSpot, Notion, Salesforce, Zoho, Monday.com, Airtable, and most CRM tools depending on what your business runs on. If I haven't used yours yet, I'll learn it fast.

• Full CRM setup, cleanup, and ongoing maintenance
• Contact and lead organisation ; properly tagged, segmented, and up to date
• Pipeline management and deal tracking