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For any questions, issues, or feedback, reach out to us at:

support@maxme.app

We aim to respond within 24 hours.

Frequently Asked Questions

How does the AI Face Analysis work?

MaxMe analyzes your selfie to give you insights about your facial features, skin, and grooming opportunities. Results are qualitative guidance, not medical or aesthetic diagnosis. Rescan every few weeks to see how your habits are showing up in your face.

How is my plan personalized?

Your plan is built from your face scan, goals, and lifestyle inputs. It adjusts based on what you complete and skip. Jawline practice, skincare, hair, fitness, and style modules each adapt to where you are.

How do I reset my plan?

Go to your Profile, tap Settings, and select "Retake Onboarding." Your plan will rebuild from your new answers.

How does the AI Coach work?

You can ask the AI Coach anything about looks, style, grooming, fitness, or skincare through the Coach tab. Responses are generated automatically and are general guidance, not professional advice.

Will MaxMe make me more attractive?

MaxMe helps you build the daily habits that compound into a sharper, more confident appearance: better skin routines, jawline and posture practice, smarter style choices, and consistent training. Outcomes depend on your consistency and starting point. We do not guarantee specific results.

Why can't I see my chat history?

Chat history syncs when you're connected to the internet. If a session is missing, make sure you're signed in and have an active connection.

How do I cancel my subscription?

Open the Settings app on your iPhone → Apple ID → Subscriptions → MaxMe → Cancel Subscription. You'll keep Premium access until the end of your billing period.