Effective April 24, 2025
Legal Info
Our Privacy Policy ("Privacy Policy") helps explain our data practices, including the information we process to provide our Services.
Information We Collect
At Wiretap, accessible from getwiretap.io, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that are collected and recorded by The Wiretap website and how we use it.
Wiretap must receive or collect some information to operate, provide, improve, understand, customise, support, and market our Services, including when you install, access, or use our Services.
The types of information we receive and collect depend on how you use our Services. We require certain information to deliver our Services and without this we will not be able to provide our Services to you. For example, you must provide your email address to create an account to use our Services.
Information You Provide
- Your Account Information. You must provide your email address and name. If you don’t provide us with this information, you will not be able to create an account to use our Services. You can add other information to your account, such as a profile picture and "about" information.
- Customer Support And Other Communications. When you contact us for customer support or otherwise communicate with us, you may provide us with information related to your use of our Services, including details to help us troubleshoot issues, any other information you deem helpful, and how to contact you (e.g., an email address, phone number). For example, you may send us an email with information relating to app performance or other issues.
Automatically Collected Information
- Usage And Log Information. We collect information about your activity on our Services, like service-related, diagnostic, and performance information. This includes information about your activity (including how you use our Services, your Services settings, and the time, frequency, and duration of your activities and interactions), log files, and diagnostic, crash, website, and performance logs and reports.
- Device And Connection Information. We collect device and connection-specific information when you install, access, or use our Services. This includes information such as hardware model, operating system information, signal strength, app version, browser information, connection information (including phone number, mobile operator or ISP), language and time zone, IP address, device operations information, and identifiers.
- Cookies. We use cookies to operate and provide our Services, including to provide our Services that are web-based, improve your experiences, understand how our Services are being used, and customize them. For example, we use cookies to provide our Services for web and desktop and other web-based services. We may also use cookies to understand which of our Help Center articles are most popular and to show you relevant content related to our Services. Additionally, we may use cookies to remember your choices, like your language preferences, to provide a safer experience, and otherwise to customize our Services for you.
Third-Party Information
- Information Others Provide About You. We receive information about you from other users. For example, when other users you know use our Services, they may provide your phone number, name, and other information (like information from their mobile address book) just as you may provide theirs. They may also send you messages, send messages to groups to which you belong, or call you. We require each of these users to have lawful rights to collect, use, and share your information before providing any information to us. You should keep in mind that, in general, any user can capture screenshots of your chats or messages or make recordings of your calls with them and send them to Wiretap or anyone else, or post them on another platform.
- Third-Party Service Providers. We may work with third-party service providers to help us operate, provide, improve, understand, customize, support, and market our Services. For example, we may work with them to distribute our apps; provide our technical and physical infrastructure, delivery, and other systems; provide engineering support, cybersecurity support, and operational support; help us understand how people use our Services; market our Services; help you connect with businesses using our Services; conduct surveys and research for us; ensure safety, security, and integrity; and help with customer service. These companies may provide us with information about you in certain circumstances.
How We Use Information