What area should you hire in first?


The people you first hire should cover the monotonous tasks that are not really worth your time doing (unless you can get AI to do it for you)

The first people you hire should work on the fulfilment side of your business. Outsource the time consuming work that doesn't necessarily 'move the needle' for your business

Once that is covered you should focus on sales. This is one of the best ‘needle movers’ in your business and should be the last thing you outsource

A lot of agency owners try to outsource sales way to soon. Most closers just try to sell to anyone who will buy, even if they aren’t a perfect fit for the business or have shown signs that they will be a headache client. This can damage your reputation even if it isn’t your fault

Where do you hire team members?


The best people will always come from your network - ask around and see if anyone knows any good people for the position you're hiring in

If they've done a good job for a friend they'll likely do the same for you. This also means you may get to train them less if your friend has already covered that area with them

If you don’t have any connections to people with team members looking for more work, you can try hiring on these platforms: