*2020 was a year of unprecedented change, and here at Informa, pushed us to move our business model very quickly to the digital classroom. We have been on a fast-paced learning journey, and, with the support of our association partners, have put together a guide to Virtual Training that I hope will help with your own transition into this mode of training delivery.

We hope you find the information useful , and welcome you joining our new digital world*

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Leigh Kendall Director, Learning & Consulting

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Switching to Live-Online

<aside> ⚡ Training participants often log into our virtual classrooms ready to passively observe a monologue. It's up to us to create the kind of learning environment that shifts them from passive to active learners.

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Meeting human needs in the virtual classroom

As you prepare to deliver an online training experience, think about the human needs of your participants: the need to be included, the need to feel safe, the need to be right, the need to be competent, and the need to be appreciated. More importantly, think about what a skilled virtual facilitator should do to meet those needs. Let’s take a closer look at each need.

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