Required:

  1. At least one template with a video component. See here on how to add a video component to your templates: 6 - Videos
  2. A URL to a mp4/mov video. The mp4/mov video needs to be hosted. You cannot use Youtube links.

Add a video to an IAM

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  1. Create a new in-app message
  2. Select a template with a video component.
  3. Click the Play button

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  1. On iOS, videos can't be autoplayed. The background image is here to prompt iOS users to play the video. You can add a poster of the video, and a play button on your image to prompt iOS users to tap. This field is optional.

  2. Video link: add the link to your hosted video.

  3. Click "Edit video"

  4. Finish adding your copy and buttons, and submit your in-app message.

→ Videos controllers are automatically added to the video.

→ If your app works in landscape, the video automatically switches to fullscreen when users flip their phone to landscape