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Not every click == a behavior. Before you launch your next feature , run through this template to translate user behaviors to readable, informative data πŸ™‚

What will I get out of this? A list with all the events and properties you need to visualize the user behavior - make sure to attach these to your PRDs!

Behavior Relevant flows Steps & Clicks Conditions How indicative is it? (1 high-5 low) Events embedded in code Properties to track
What user behavior do you want to track? Be specific. Which user flow(s) or feature(s) reflect this behavior? What are the key steps and interactions that indicate the behavior? *Under what conditions should a behavior be tracked?

Must some steps be in sequence? Within a certain time frame?* | Does completing the relevant flow strongly indicate the behavior? use it as a prioritization tool later on | What event triggers should developers implement? | *What additional details should be collected? (e.g., timestamps, user properties, device, event properties)

Don’t forget to mention what type of data format you want to receive for each property.* | | Example (a learning app): | | | | | | | |

Users learning from their mistakes in the learning unit |

  1. Review session | * Opened a lesson

User properties: Email (text) Location (GMT) Sign-up date (MM/DD/YY. hh:mm) ….. | | | 2. Take hints and read them | * Opened a lesson

User properties: Email Location Sign-up date ….. | | | 3. Not repeating the same mistake on a different unit | * Opened a lesson

They didn’t look at the hint the second time | 3 - can be wrong because of carelessness | * Enter question

User properties: Email Location Sign-up date ….. |

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