S- Situation
Detail the background.
Answer the What, When, Where, Who and Why of the question.
T- Task
What was the exact task at hand?
What was the outcome expected?
What was the most conflicting challenge towards the resolution?
A- Action
What steps did you take to develop an action plan?
How did the execution happen?
Additional challenges faced during execution if any.
Lead the interviewer through the execution.
R- Result
What were the KPIs for defining success?
What was the result?
L- Learning
Learning from the experience
F- Follow-up
Ask a question about the company
Ask a question about why the company is operating with these tools or with this style.
| Answer Stage | Example | Your answer | Your answer |
|---|---|---|---|
| S-Situation | While I typically like to plan out my work in stages and complete it piece by piece, I can also achieve high-quality work results under tight deadlines. Once, at a former company, an employee left days before the deadline of one of his projects. | ||
| T-Task | I was asked to assume responsibility for it, with only a few days to learn about and complete the project. | ||
| A-Action | I created a task force and delegated work, | ||
| R-Result | and we all completed the assignment with a day to spare. In fact, I believe I thrive when working under tight deadlines | ||
| L-Learning | that experience taught me to believe in my team members despite the challenge. | ||
| F-Follow-up | Can I ask you what the leadership style of the former employee looked like? |