When you look at your numbers in Dashboardly, you might notice that recent data can shift slightly over the first few days after an order is placed. This is not a bug -- it is how TikTok Shop processes transactions.
Dashboardly shows you your data as soon as possible, starting with estimates and progressively replacing them with exact numbers as TikTok finalizes each transaction. This page explains the three stages your data goes through and what to expect at each one.
When: Immediately after an order comes in.
What you see: Revenue is accurate (we know the order total), but fees and commissions are estimated. Dashboardly calculates estimated fees based on your shop's historical average fee rate. This gives you a useful approximation within seconds of an order being placed.
What to expect:
Why it works this way: TikTok does not calculate the exact fee breakdown until later. Rather than showing you blank fees, Dashboardly provides a reasonable estimate so you can track your day in near-real-time.
When: Usually within hours to a few days after the order is placed.
What you see: TikTok has created a transaction record for the order, but has not finalized the settlement yet. The fee breakdowns -- including referral fees, transaction fees, and affiliate commissions -- are now real numbers from TikTok, not estimates.
What to expect: