Introduction
This page along with our Privacy Policy and Cookie Policy gives you the legal terms and conditions of The Undefinable Community (Terms) including membership to The Undefinable Community, the purchase of tickets for events, workshops, mentoring and any online resources (Services).
These Terms will apply to any contract between us for the sale of Services to you (Contract). Please read these Terms carefully and make sure that you understand them, before applying for membership or purchasing any Services from us. Please note that terms with any third parties as part of your membership are subject to those third parties’ terms.
Members shall be bound during the continuance of membership by these Terms, including any amendments made in accordance with the details set out below.
1. Information About Us
Contacting us: You may contact us by emailing team@undefinable.community if you wish to give us formal notice of any matter in accordance with these Terms.
2. Membership Applications
- Applications for membership, can be submitted through an enquiry via our website (https://undefinable-community.notion.site/1552d300696080869e0efe6db814cbad?pvs=105) and will be considered by The Undefinable Community, who have the right to refuse applications.
- Contacting us: You may contact us by emailing team@undefinable.community if you wish to give us formal notice of any matter in accordance with these Terms.
- Membership Options: One tier of membership currently exist within the community.
- The Undefinable Community is a community of individuals who intentionally live beyond conventional labels.
- Code of Conduct: All members must comply with the code of conduct in Appendix C and failure to do so will entitle The Undefinable Community to terminate your membership and / or bar you from attendance at events.
3. Membership Payments, Renewals, Changes and Cancellations
- Payments: Membership to the Undefinable Community is via a annual subscription. These subscriptions last until the end of the contribution fee year.
- Access outside your package: If you wish to access events or advice outside of your membership package you may purchase these separately. Prices are available on request. If within one month of the event you change to a membership package that includes that event, then you will be charged as though you joined on the date of the event and the price you paid will be deducted from your membership fee.
- Change of Membership: We require one month’s notice in writing for a change to your membership subscription.
- Access outside your package: If you wish to access events or advice outside of your membership package you may purchase these separately. Prices are available on request. If within one month of the event you change to a membership package that includes that event, then you will be charged as though you joined on the date of the event and the price you paid will be deducted from your membership fee.
- Ending your subscription: Once you have paid your subscription there is a 7 day cooling off period during which you can get a full refund. Once that date is passed you can still cancel your subscription and terminate the delivery of our services however such termination will not result in a refund. ****
- All information provided by you to us must be true and accurate at the point of applying. Please notify us immediately of any changes to your email, account or billing information. You will also receive a notice if there are any changes to these Terms.
4. Prices and Payment
- Prices: The prices for membership, events, workshops and resources are payable via an annual subscription or one off fee. We shall be under no obligation to provide membership or access to any events or resources until payment has been received in full.