Short on time? Watch the loom video below at 1.5x-2x.

https://www.loom.com/share/1ea51263ac5e42c696ae3b9fec698969

Problem Statement:

Performing qualitative research on an online creator's existing audience, learning their frustrations and pain points, to identify an online platform that essentially converts the audience into an online community.

Deliverables:

A customer journey map / other IA diagrams of what a typical day in that community might look like for them.

Have a look at the process on the platform of your choice. Link to Figma file and Notion doc below.

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Read here :

Notion doc link: Community Research Project

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Figma file here:

https://www.figma.com/embed?embed_host=notion&url=https%3A%2F%2Fwww.figma.com%2Ffile%2Fwx4aee8VJtVKKga6Lpm9X9%2FCommunity-Research-Assignment-Presentation%3Fnode-id%3D23%253A85