Effective date: April 17, 2026

Tsbeeka (“we”, “our”, “us”) operates the Tsbeeka mobile application (“App”).

This Privacy Policy explains what information we collect, how we use it, and your rights.

1. Information We Collect

We may collect the following categories of data:

• Account and identity data:
  • Phone number
  • Profile information you provide, such as name and contact details
• Location and delivery data:
  • Delivery addresses you save or enter
  • Map location details you provide
  • Device location only when needed for app features you use, such as current-location delivery
• Order and transaction data:
  • Cart items
  • Order details
  • Delivery information
  • Order status and activity needed to process your orders
• Device and technical data:
  • App version
  • Platform
  • Device tokens for notifications
  • Basic diagnostics or log data
• Support and communication data:
  • Information you provide when contacting support or requesting help

2. How We Use Your Information

We use data to:

• Create and manage your customer account
• Authenticate your login and secure access
• Enable core app features, such as browsing meals, cart, checkout, saved addresses, and order tracking
• Check whether cooks can deliver to your selected location
• Process and manage orders
• Send operational notifications, such as order updates
• Maintain app security, prevent abuse, and enforce policies
• Improve reliability and user experience