This page will serve as a guide to help create the weekly triage report.

The triage report is Posted every Monday, at the beginning of the day. The time frame of the triage report is Monday-Sunday of the previous week. The dates should be listed at the top of the report.

Ex: Triage Report - 5/16/2022 - 5/22/2022

Under the header it should be noted that the Unsolved User Problems meeting is held bi-weekly on Tuesday at 3pm MST on the stage.

✅ = Resolved - This should be noted under the header as well to indicate tickets with the green check have been Resolved.

The main body of this report will consist of tickets received throughout the previous week split into different categories.

Categories:

Tickets within this report will be sorted by categories.

List of categories: