Want to serve your customers across borders? You can select a language for each individual guided selling app. The languages we support in Aiden are: Dutch, English, German, Danish, French, Italian and Spanish. Selecting a language affects the standard texts of the app, such as the “Next” and “Start over” buttons. The questions, answers and other texts are defined by you in Conversation.

If you’re rolling out an app in multiple languages, we recommend that you first finish it in one language, then duplicate the app and translate it.

See the step-by-step guide below for detailed instructions. Or use the quick checklist.

<aside> 👉 Quick checklist

• [ ] Finish your original app, then duplicate it in Home
• [ ] Change the name and language setting of the duplicate app
• [ ] Translate the questions, answers and other copy in Conversation
• [ ] Replace your Catalogue with one that contains localized URLs
  • When using a product feed, make sure the product IDs are the same — that way you’ll retain all your matching! </aside>

Step-by-step

1. Complete the Conversation, Look & Feel and Matching of your original app.

2. Make a duplicate of this app in Home.

   

3. Change the name of your duplicate app and select the preferred language in App Settings. Save your changes.

   

4. The selected language will be reflected in the app, e.g. in these spots:

   

5. Replace the copy in Conversation with your own translated copy.

6. Are the product URLs in your catalogue the same for all languages, because of an automatic redirect? You can keep the original catalogue. Continue with step 8.

7. Do the product URLs in your original app contain a language indicator (like .com/fr for a French website)? Then you need to replace the catalogue.

   • Replace a CSV catalogue
   • Replace a product feed catalogue

   <aside> ❗ Make sure the products IDs remains the same for each product in your CSV or feed. This way you’ll retain your matching scores and save a lot of time.

   </aside>

   Are you using additional fields from your catalogue in the advice screen? Make sure the content of these fields is in the correct language.

   

8. Check your translated app by using Preview.

Your app is ready to be published! 🥳