When you have a call on the line, there are two ways to transfer it to either an extension or an external phone number. Specific instructions are available for.
You speak to the other extension or phone number before transferring the call.
Place the caller on hold using the Hold button or by pressing the active line button (usually line 1). Dial the extension or number you wish to transfer the call to. If the other person wishes to accept the call simply hangup or press the transfer button if your phone has one.
If the person does not with to take the call, press the cancel button. Retrieve the call by pressing the active line button (usually line 1).
Please consult the phone manual for specific instructions.
A blind transfer is when you transfer a call to an extension without telling the person you are transferring a call.
With the caller on the line, press the Transfer button. Dial the extension or phone number of the other person you wish to transfer the call to andpress the tick or send key.
Please consult the phone manual for specific instructions.