Input Data

When booking train tickets, there is a need to select seats in advance. We need to develop a flow for selecting seats in the train carriage for oneself and for companions (if tickets are purchased for multiple people). The design should include a clear diagram of the carriage, convenient navigation, and consider click area limitations on mobile phones.

Challenges

• There are few tickets available for families, and available seats are often in different carriages.
• The phone screen is relatively small for displaying a horizontal layout of the carriage, unlike the vertical layout of an airplane.

Task: Create a design for seat selection on a train when booking tickets on a mobile phone.

• Research
• Job stories
• Recommendations based on the research
• Hypothesis to check
• Metrics to evaluate success

The entire userflow and all screens are available here: https://www.figma.com/design/HnPjiGcgVfUPCy9og2Wh0n/место-в-поезде?node-id=12-2&p=f&t=Axm4fqqeYKCTQ5Sy-0