Tools

Company wide Tools

Slack - Daily communication and company updates

Clubhouse - Ticket and Cycle management platform

Notion - All things internal and external are documented here

Status Hero - Daily asynchronous check-ins

Clockify - Time tracking app, for budget tracking and billing

Zoom - Video and voice calls both internal and external

Know Your Team - Used by some leads to manage 1:1s

GSuite - Email, Calendar, GSheets etc

Spark - A few of us opt for Spark as our email platform too

Development

TBD

Terminology [WIP]

Cycle: A cycle is our 3-week workflow process, it's made up of 1 jog week, and 2 sprint weeks. You can read up more about our cycles here:

Project vs Product: Projects is the term we use to refer to work we do for our merchants and agency partners, whereas Products is the term we use to refer to internal work on our apps (Submarine, Givex Integrations etc). Our workflows for both are quite similar but have slight nuances. You can read up more via the links below.

[Old] Product Delivery

Weekly Digest: Our company weekly meeting, held on Friday afternoons and run by Gavin. We discuss any company related updates, do a this week/next week update per person and give and snaps/proud of shout outs to any other team member (or yourself).