Toast Metrics & Tools | Notion

Toast Metrics for Pacing Compliance

Use these Toast metrics to monitor pacing compliance and identify areas for improvement:

Metric	What It Tells You
Time Between Seatings	Whether hosts are double-seating or rushing FOH
Avg Fulfillment Time	Kitchen bottleneck or pacing breach
Order-to-Fire Delay	Server overwhelmed or slow to greet
Labor Productivity	Whether guest flow matches staffing levels
Table Turn Time	Whether service is slowed due to pacing errors
Guests vs Pacing Cap	Whether host exceeded allowed guest volume

Tools

Visual countdown timer at host stand
Pacing light system (Green/Yellow/Red) in dining room, office, host stand, and server station
Ask R2Dish2 pacing calculator
Section layout reference charts (1, 2, 3, 4 server versions)
Order of Service timing guide (greets, orders, clearing, etc.)
Daily shift review sheet for pacing compliance

Next Steps

Use the staffing charts daily to set pacing limits before each shift
Review key Toast metrics after each shift
Adjust server sectioning based on guest volume forecast
Hold pre-shift meetings to communicate pacing rules and current zone expectations
Install pacing lights in all designated locations
Place the visual timer at the host stand and train hosts on its use