Tide Cleaners has been growing and becoming the #2 Dry Cleaner in America for about 10 years now. In the past couple of years they have acquired a couple businesses that allow them to expand into universities and urban areas. They are a growing franchise that is looking to expand and solve the challenges ahead with technology driven solutions.
I joined team Solvent in 2018. Solvent is a product team founded to create those tech driven solutions for Tide Cleaners. When I joined, there was no code or pixels, jira tickets, or roadmaps. I think the first thing we even did was come up with our team name, ha. Being the first five members on the newly formed team, we were excited about green fielding an entire platform with multiple applications for a growing organization that's roots extend back almost a century.
Teams first trip to Cincinnati to get the historical tour of Tide at the P&G Archives.
Fast forward a couple of years, software we designed and built serves multiple markets nationally with 6 different applications. Our team is a bit bigger. Everyday, we are learned and grew together.
I was blessed to be a lead designer that oversaw the thought and design for several applications. Each is very specific in who the user is and the function it serves. Sometimes it's a bit of a balancing act, but it's always fun and exciting.
The team working together in our offices lovingly dubbed "The Tob"
iPad OS
This application keeps track of all the items that get processed at a Tide Cleaners. From the moment the guest drops of their dirty laundry to the moment they come back to pay and pick it up, this application is overseeing the whole thing.
iOS
Tide Cleaners gives guest the option to have their laundry picked up and delivered to their home, apartment or place of business. The driver app is designed to help the driver clearly understand their route for the day and stay on track with all the task they need to accomplish at each stop.
iOS • Android
A guest facing experience is available for Apple and Android. The app allows guests to find a service location, could be a store or locker location. If they select a locker location, the app allows a guest to request a pickup, tell us which locker they placed their order in, and track the progress of their order all along the way.
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