The top thing separating useful AI agents from hype is: Context. We've all heard the saying, "AI is only as good as the data it knows." But data alone is no longer the moat. The competitive edge is context. Context is what makes AI agents useful. So we need to think about onboarding and training them like we train human employees. Think about your own onboarding experience. You get details like: - Company: What's our origin story? Who do we serve? What do we believe in? - Team: What's our mission? What rituals do we follow? Where do we sit in the org? - Role: What are my responsibilities? Who do I report to? What does success look like? As people, we absorb this context without thinking, but it's exactly what allows us to do our jobs well. Every employee brings this context into every decision, every interaction, every email before doing any actual work. AI agents should be no different. If we want agents that truly contribute, not just automate, we need to give them the context humans take for granted.

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