YouTube video: https://www.youtube.com/watch?v=aUnorufFIq8&list=WL&index=5

Overview:

Getting other people to do what you want is arguably the most important skill in business and leadership. Mastering it unlocks the potential of everyone around you and accelerates organizational success. However, people often don't do what you want because of misunderstandings, unclear expectations, or obstacles. This guide presents the STAR System, a five-step practical framework to influence others effectively and ensure tasks get done on time.

Contents

1. Introduction: Importance of Influencing and the Challenge
2. The STAR System: The Five Key Questions
3. Clarity is Power: Writing It Down and Specifying Outcomes
4. Training and Demonstration: Transferring Skills
5. Deadlines and Workload Management
6. Motivation and Obstacles: Diagnosing Real Blockers
7. Leadership Mindset: Driving Results and Culture
8. Avoiding Limiting Beliefs and Playing Different Games
9. Summary and Practical Tips

1. Introduction: Importance of Influencing and the Challenge

Key Insight:

"Getting other people to do what you want is arguably the most important skill because it unlocks every other skill that every other person potentially has."

Despite good intentions, people often don’t follow through on requests because of unclear communication, missing follow-ups, or unspoken expectations. A practical example: You ask Kyle to deliver a TPS report by Monday, but Monday comes and he hasn't delivered. What do you do next?