Ask somebody in the building industry to visually communicate the architecture of a building and you'll be presented with site plans, floor plans, elevation views, cross-section views and detail drawings. In contrast, ask a software developer to communicate the software architecture of a software system using diagrams and you'll likely get a confused mess of boxes and lines ... inconsistent notation (colour coding, shapes, line styles, etc), ambiguous naming, unlabelled relationships, generic terminology, missing technology choices, mixed abstractions, etc.
As an industry, we do have the Unified Modeling Language (UML), ArchiMate and SysML, but asking whether these provide an effective way to communicate software architecture is often irrelevant because many teams have already thrown them out in favour of much simpler "boxes and lines" diagrams. Abandoning these modelling languages is one thing but, perhaps in the race for agility, many software development teams have lost the ability to communicate visually.
The C4 model was created as a way to help software development teams describe and communicate software architecture, both during up-front design sessions and when retrospectively documenting an existing codebase. It's a way to create maps of your code, at various levels of detail, in the same way you would use something like Google Maps to zoom in and out of an area you are interested in.
Different levels of zoom allow you to tell different stories to different audiences.
Although primarily aimed at software architects and developers, the C4 model provides a way for software development teams to efficiently and effectively communicate their software architecture, at different levels of detail, telling different stories to different types of audience, when doing up front design or retrospectively documenting an existing codebase.
Level 1: A System Context diagram provides a starting point, showing how the software system in scope fits into the world around it.
Level 2: A Container diagram zooms into the software system in scope, showing the high-level technical building blocks.
