Last Updated: May 23, 2026
PLEASE READ THIS END-USER LICENSE AGREEMENT (“AGREEMENT” OR “TERMS”) CAREFULLY BEFORE ACCESSING OR USING THE SPAN MOBILE APPLICATION. THIS AGREEMENT GOVERNS YOUR USE OF THE APPLICATION AND HOW WE PROVIDE OUR SERVICES. BY DOWNLOADING, INSTALLING, OR USING THE APP, YOU AGREE TO BE FULLY BOUND BY ALL THE TERMS AND CONDITIONS DESCRIBED BELOW.
To summarize: Span is an AI-driven health navigator and archiving tool, not a doctor or a medical device. Everything you see in the App is for informational and educational purposes only. Never use the App to diagnose or treat medical conditions, and always consult a real healthcare professional for any health concerns or emergencies.
THE APP AND ANY CONTENT, TEXT, DATA, GRAPHICS, OR AI-DRIVEN INSIGHTS GENERATED WITHIN SPAN ARE FOR INFORMATIONAL, EDUCATIONAL, AND SYSTEMATIC DATA ARCHIVING PURPOSES ONLY. THE INSIGHTS PROVIDED BY OUR AI-DRIVEN HEALTH NAVIGATOR ENGINE ARE DESIGNED TO HELP YOU ORGANIZE AND VISUALIZE YOUR PERSONAL METRICS, BUT THEY DO NOT CONSTITUTE MEDICAL DIAGNOSIS, PROFESSIONAL MEDICAL ADVICE, CLINICAL INTERPRETATION, OR A STRUCTURED TREATMENT PLAN.
SPAN IS NOT A MEDICAL DEVICE. IT HAS NOT BEEN CERTIFIED, CLEARED, OR APPROVED BY ANY GLOBAL OR LOCAL MEDICAL AUTHORITY (INCLUDING THE US FOOD AND DRUG ADMINISTRATION (FDA), THE UNITED ARAB EMIRATES MINISTRY OF HEALTH, OR THE EUROPEAN MEDICINES AGENCY). THE APP CANNOT AND SHOULD NOT BE USED TO DIAGNOSE, TREAT, CURE, MITIGATE, OR PREVENT ANY MEDICAL CONDITION, CHRONIC ILLNESS, OR ACUTE HEALTH EMERGENCY.
YOU ACKNOWLEDGE AND AGREE THAT YOUR USE OF THE APP AND YOUR RELIANCE ON ANY INSIGHTS GENERATED WITHIN IT ARE ENTIRELY AT YOUR OWN RISK. UNDER NO CIRCUMSTANCES SHALL SPAN, ITS DEVELOPERS, OWNERS, OPERATORS, OR AFFILIATES BE HELD LIABLE FOR ANY PERSONAL INJURY, HEALTH COMPLICATIONS, DECISIONS MADE, ACTIONS TAKED, OR OMISSIONS MADE BY YOU OR ANY THIRD PARTY BASED ON THE INFORMATION AND DATA VISUALIZATIONS PROVIDED BY THE APP.
THE APP IS NOT A SUBSTITUTE FOR PROFESSIONAL MEDICAL ADVICE, CLINICAL DIAGNOSIS, OR TREATMENT. ALWAYS SEEK THE ADVICE OF YOUR PHYSICIAN OR ANOTHER QUALIFIED HEALTHCARE PROVIDER WITH ANY QUESTIONS YOU MAY HAVE REGARDING HEALTH METRICS, BLOOD BIOMARKERS, VITAL SIGNS, SLEEP, NUTRITION, OR PHYSICAL DATA. NEVER DISREGARD PROFESSIONAL MEDICAL ADVICE OR DELAY IN SEEKING IT BECAUSE OF SOMETHING YOU HAVE READ, TRACKED, LOGGED, OR INTERPRETED WITHIN SPAN.
EMERGENCY WARNING: THE APP DOES NOT MONITOR FOR EMERGENCIES AND CANNOT DETECT CRITICAL HEALTH EVENTS. IF YOU THINK YOU MAY BE EXPERIENCING A MEDICAL EMERGENCY (SUCH AS A HEART ATTACK, SEVERE ARRHYTHMIA, OR ACUTE ILLNESS), CALL YOUR LOCAL EMERGENCY SERVICES (E.G., 911, 999, OR 112) OR GO TO THE NEAREST HOSPITAL IMMEDIATELY.
You must be at least 13 years of age (or 16 years of age if you reside within the European Economic Area) to install or use this App. If you are at least 13 (or 16 in the EEA) but not yet 18 years of age, please have your parent or legal guardian review this Agreement with you and install the App for you.
Subject to your strict compliance with this Agreement, Span grants you a limited, non-exclusive, revocable, non-transferable, non-sublicensable, and personal license to download, install, and use the most current version of the App on a single authorized mobile device that you own or control, solely for your lawful, personal, non-commercial use.
You explicitly agree that you will not: