Terms of Service Ventry
Last updated: 09/08/2025 • Effective: 09/08/2025
1) Who we are
Ventry is a trading name of Matis Pieters.
Contact: ventry@ventry.tech • Location: Antwerp, Belgium
These Terms apply to business customers purchasing our services.
2) Key definitions
- Business Day: a day other than a weekend or public holiday in [Country].
- Order: your purchase via our checkout (Lemon Squeezy) and any scope stated on the product/variant page.
- Business Customer: a legal entity or natural person acting for purposes relating to their trade, business, craft or profession (including sole traders/self-employed, registered or not).
3) Services & scope
We provide AI-powered automation services, including:
AutoEngine Core (fixed-price project)
- Deliverables: Notion HQ dashboard + up to 2 workflows.
- Scope limits: ≤ 2 apps per workflow, ≤ 6 steps per workflow, basic filters/mapping; no custom code/auth; no complex API pagination.
- Handover: documentation + 1 training session.
- Stabilization: 2 bug-fix rounds within 14 days after delivery (bug fixes only).
- Timeline: target 10 Business Days from kickoff (see §5).
- Client provides access to all tools (Notion, Zapier/Make, Shopify, email, calendars, etc.).
IronGuard Basic (subscription care)