Access the Template library from the Templates button in the navbar. Only Admins and Editors can access the Template library.
Templates, like email templates, are your in-app message designs. Templates are not in-app messages, they are empty shells that you will use to create in-app messages.
You can't create an in-app message without having at least one template in your Template Library.
The Templates studio lets you design in-app message templates in a WYSIWYG environment. From there, you can change anything about your template: its background color, its custom fonts, the size of each element, and much more.
To help you get started, each account is created with two editable templates tailored to your brand by our designer.
→ To get started with the next sections, create a new template, or click on an existing one to edit it.
→ This is a key feature. Without this, you would need to recode the IAM entirely to test different designs. This allows you to experiment easily and very rapidly.
