All logs are stored in AWS Cloudwatch and retained for 1 month.
The application is monitored by AppSignal, which sends notifications to our notification channels in Slack which all team members are a part of. If an alert comes in that requires attention, one of the development team will create a card on our Trello board and pick it up. Deployment notifications from AWS are also sent to this channel.
The diagram below gives a high-level view of BOPS: