Team

In ChatDaddy, every account is a team

For example: in the below screenshot, user uses ianbernie to log in ChatDaddy, ianbernie's team is this user's team

ianbernie can invite coworkers to his team, you can refer to How to invite a team member

Channel

In ChatDaddy, Channel means the WhatsApp you linked in your ChatDaddy account. For Example: in the below screenshot, user is able to manage your multiple channels (connect addition WhatsApp number) in one account (team) .

Users

In ChatDaddy, a user is a member you invite in your ChatDaddy account to manage and reply to your inbox together (a shared multi-person customer service system).

At the same time, you can personalize your members access rights in your account, you can refer to:

How to set up a team member to view all chats, but cannot reply