Ruby

• File is not visible after upload
• "Error" after upload
• Lines appear but not as vectors
• Trotec Ruby doesn’t open properly

Ruby remote

• How to calculate the job time beforehand
• How to save Ruby job file (.tlj format)
• Can’t access Ruby from outside of SUPSI

Fabmanager credits

• How much does a slot cost?
• Can’t book a lasercutter slot
• How to purchase Fabmanager credits
• Purchase of slots is made but there are no credits on Fabmanager
• Can’t place the slot credits purchase in the cart of the SUPSI e-shop

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Machine

• Part doesn’t get fully cut
• Job pauses or stops mid way
• Machine moves right and left along all the X axis