If you have a question, found a bug, or want to share feedback, please email us at pukaki.lab@gmail.com
We are a small studio and read every message.
We aim to respond within 2–3 business days.
Q: Does TURN sync across my devices? A: Yes, if you have iCloud enabled on your device. Your session records, tags, and settings sync via your personal iCloud account using Apple's CloudKit framework. We do not have access to this data.
Q: Can I customize the four time presets? A: Yes. Open Settings → Presets and edit each direction in minutes.
Q: Why doesn't the timer stop automatically when it reaches zero? A: TURN is designed so you decide when a session ends, not the clock. When the timer reaches zero, it continues into overrun. Tap DONE to finish the session and save it to your records.
Q: Can I change the Break and Long Break durations? A: Yes. Open Settings → Pomodoro and edit each in minutes.
Q: How do I delete a session record? A: Open the Records tab, swipe a row, and tap DELETE.
Q: How do I switch between Matt white and Matt black themes? A: Open Settings to switch between themes.
Last updated: May 2, 2026