Hopin User Guide

Thank you for signing up to our online event! This user guide will help you get the most out of your TNW Couch Conference experience on Hopin. Now let's get you set up!

Setting up your Hopin profile

You won’t be able to access the event until 5 minutes before it starts, but you can create your profile in advance, and add the event to your calendar if you haven't done so already.


Click on the 'create your profile' hyperlink. A popup window will open, from where you can adjust your profile information and add an image of yourself. You can always update your profile by accessing your account from the upper-right hand corner.


Getting around Hopin

You will be able to access the event on Hopin 5 min before it starts from your profile dashboard by logging into your Hopin account. You are also going to receive a reminder by email shortly before the event starts, to make sure that you don't miss it!

Similar to a physical event, you can choose where you want to go and what you'd like to attend. In the reception area you will find the complete agenda showing what is happening where. You will also find an overview of the different event areas, and further details about the event.

On the right side of the screen you'll find the main event chat where you can comment and interact with other event participants. You can ask questions to the main stage speakers by using @Q&A in the stage chat. Make sure to follow the event chat for any important announcements and updates.

Aside from the main chat, you can participate in polling under the ‘Polls’ tab, and DM participants by browsing under the ‘People’ tab. You can also invite someone to join you in a private meeting room, by inviting them to a video call. Please make sure the other person is aware and interested in having a video call before sending the invitation.


The Areas:

You can navigate through the different areas on the left side of your screen


Upon opening Hopin and joining the event, you will land in the Reception area. You can think of the reception area as a venue’s lobby, it’s the information hub. Here you will find a complete overview of the agenda and you can follow what is currently happening and what’s to come


This is the Stage*,*** where the Ecosystems Couch Conference speakers will be hosting fireside chats and panel discussions.


In the Sessions area you can find all sessions hosted by the event speakers and partners. Here we'll have speakers hosting panel discussions and fireside chats further deep dividing into the topics discussed on stage. Every session will have its own chat, so you can interact with other participants and ask questions to the host. Important announcements and updates will be shared in the event chat.