1.Connect the machine to the dustbin while keeping it charged. Press the dust collection button on the remote control (or activate the dust collection function via the APP), then observe whether the machine can perform normal dust collection.
Operation method:
Remote control operation:
APP operation:
① If normal dust collection occurs: This indicates the machine is functioning properly, and you may set the dust collection frequency in the APP. ②If dust collection fails: And there is no audible fan motor sound, please contact our customer service for assistance.
1.Check the dust bag's status.
If the dust bag is full, replace it with a new one. 2.Reinstall Partially-Filled Bag If the bag is not full, remove and reinstall it until the latch clicks into place.
3.Verify Bag Deployment Ensure the dust bag is fully expanded inside the dustbin. Smooth out folds if present
Solution: Clean the bumper sensor to remove obstructions. Press the bumper manually to ensure it springs back freely.
Solution: Wipe cliff sensors with a dry cloth. Location: Near the bottom edge of the robot (refer to manual diagram).
Solution: Open the cover above the main brush. Use the blade on the cleaning tool (stored under the base cover) to cut entangled hair. Remove debris and reassemble.