Strictly no agencies or recruiters please! We only want to hear from applicants directly.

What’s Ko-fi?

Ko-fi is the go-to platform for indie creators to make money doing what they love.

So far Ko-fi Creators have earned $200 Million from Donations, Memberships and sales of products and Commissions. We grew over 60% in 2022.

We started in 2012, before the “Creator Economy” was even a thing. Now, millions of people visit the service that has helped fund hundreds of thousands of creators.

Learn more about Ko-fi with:

🚀   This Recap of 2022

🎙️   This Interview with a co-founder

💬    These latest Tweets

Introduction

We’re building a global Support, Trust and Safety team and we’re looking for a passionate customer support and moderation executive to join us from Asia (Bangkok ideally).

Nigel (the founder) and other team members are based in Bangkok so although you’ll likely work remotely most of the time, you won’t be working alone!

Things You Might Do

Answer questions from our community of Creators and Supporters and help them use the Ko-fi platform.

Replicate issues/bugs and work with the product team to prioritise, solve and communicate responses to Creators.

Review content uploaded to the Ko-fi platform, highlight anything against our terms of service and use your judgement to enforce our content guidelines to keep Ko-fi safe.

Always be searching for ways to improve our help centre, in-product guidance and support and moderation processes.

What We’re Looking For