You can open a support ticket on our Discord server by reacting to the message in
#support_chat. If a staff member is not online to respond immediately when you create your support ticket, we will reply when we are available.
Do not mass ping staff members or DM staff members on Discord/Minecraft for support! The ticketing system is more efficient and makes everyone's lives easier.
Please note that punishment appeals should not be discussed in support chat but instead be addressed in Punishment Appeals.