👋 Welcome to PourSense Support
PourSense is a coffee brewing tracker and guide app for home baristas. If you have any questions or issues, please check the FAQ below or contact us directly.
🔍 Frequently Asked Questions (FAQ)
Q. How do I connect my Bluetooth scale? Go to Settings → Bluetooth Scale → Scan Scales. Make sure your scale is powered on and in pairing mode. Supported scales include Acaia, Decent, and most BLE-enabled coffee scales.
Q. My scale disconnects during brewing. What should I do? Keep your iPhone within 1–2 meters of the scale. If disconnections persist, try turning the scale off and on, then reconnect from the Settings screen.
Q. How do I sync recipes to my Apple Watch? Go to Settings → Apple Watch → Sync Now. Make sure both your iPhone and Apple Watch are unlocked and nearby.
Q. What's included in the Free plan? The Free plan includes up to 3 beans, 10 brew logs, and 3 recipes. Insights are limited to the last 7 days.
Q. What's included in PourSense Pro? Pro unlocks unlimited beans, brew logs, and recipes, full-history insights, TDS/extraction yield charts, and access to Pro recipe packs.
Q. How does the 7-day free trial work? After completing onboarding, you automatically receive 7 days of Pro access at no charge. After the trial ends, you'll be charged the annual subscription price unless you cancel beforehand. You can cancel anytime in iPhone Settings → [Your Name] → Subscriptions.
Q. How do I restore my purchase on a new device? Open the app, go to the paywall screen, and tap Restore Purchases.
Q. How do I cancel my subscription? Go to iPhone Settings → [Your Name] → Subscriptions → PourSense → Cancel Subscription.
Q. I found a bug. How do I report it? Please email us at aether.official.hq@gmail.com with the subject line [PourSense Bug] and include: