Welcome to the official Help & Support page for Nubo AI.
1. I can't access premium features.
Please ensure your subscription is active. You can check this inside the app under Settings → Premium. If the issue persists, try restarting the app or reinstalling it.
2. The app is crashing.
We’re sorry about that. Please try restarting the app. If the crash continues, reach out to us with your device details and iOS version.
Subscriptions are handled securely via Apple. If you would like to request a refund or manage your subscription:
For refunds, visit: https://support.apple.com/en-us/HT204084
If your issue isn’t listed above or you need further help, feel free to contact us.
Support Email: bahrayilmaz@gmail.com
We typically respond within 24 hours on weekdays.