<aside> 💡 When an Attendee is marked as a Planned Presenter (See: Set up speakers 🗣️ ), they are required to pass through a System Check before entering the Event to make sure their audio and video will be able to be broadcast without issue to the audience.

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What does the System Check confirm?

• Camera. You'll need to click Test your camera and allow the browser access to your camera in order to Enter the event. You'll be able to select which camera device you want to use here.
• Microphone. You'll need to click Test your microphone, allow the browser access to your microphone, and test the microphone in order to Enter the event. You'll be able to select which microphone device you want to use here.
• Browser. In order to ensure the best experience, Speakers must use Google Chrome on a desktop or laptop computer as their browser in order to Enter the event.
• Firewall. In some cases, corporate computers or networks do not allow connections to our video provider. If this is the case, the easiest solution is to use a non-corporate computer or network in order to Enter the event.
  • Alternatively, you can try to troubleshoot firewall issues yourself or together with your corporate IT department using our Firewall Configuration Instructions

The system check page

In the top right corner is the Enter the event button. This button will not be activated until the Speaker receives green checkmarks for their Camera, Microphone, Browser and Firewall.

If the Speaker has any questions, they can use the Backstage chat under Talk with the event organizers to try and resolve them. Organizers will see Speakers in the Stage Queue who are currently on this page have the status User is doing system checks (see Manage the Stage Queue)

Testing the camera

When you click Test your camera, you will be asked for access to your camera. If you grant the access and the camera is working, you will see a live video preview.

If you mistakenly do not grant access to your camera, you will receive a ❌:

To resolve this, click the 🔒 in the Chrome browser's address bar and change the Camera permission from Block to Allow, then refresh the page.

Testing the microphone

When you first click Test your microphone, you will see the sound bar moving sideways, than you should click on Sounds good