A Data Pending query represents a required document or clarification, regarding a document.
Queries can be added by the users through the following controlled sources -
- The queries can be added by PNO - Recur in our scenario, using ‘Add Clarification’ button.
- Lenders can as well ask their queries using the ‘Add Clarification’ button.
OR
Queries may be automatically generated by the system when (System-Generated Queries) :
- A deal / mandate is shared and based on the particular products selected, pre-required queries are added in data pending.
- A lender workflow demands mandatory documents.
- A validation or rule engine flags missing data (while ‘Add Clarification’ is used and a additional query is added).