Whippy is the powerful SMS and email platform, powered by automation and AI-driven technology to elevate business productivity and customer engagement. Our products (Team Inbox, Campaigns, Automations, Sequences, Flows, and Reviews) simplify communication by replacing multiple tools, empowering businesses to scale efficiently.
Note: This is a generalist role for someone who is early in their career and wants to work on a wide variety of data products, both internal and user facing.
How to apply
Email your resume to [email protected]
⚡ What you'll work on
You’ll work directly with the team to:
- Design and build our real-time customer-facing reporting and billing infrastructure
- Build models to help customers reduce marketing opt-outs, write better message copy, close customer support tickets faster with higher CSAT scores, and convert more leads into new customers
- Evaluate and implement open-source tools to enable customers to ETL data from legacy systems into Whippy to accelerate onboarding and unlock insights from historical data
- Build systems to optimize message deliverability across different communications channels and reduce spam or fraud in our system
🎯 What we're looking for
- A strong understanding of data architecture and some experience with machine learning. We’re not necessarily looking for someone with many years of engineering experience, we know first-hand that people with a genuine curiosity and a willingness to learn can ramp up in a new field very quickly. However, we do expect applicants to have programming experience either through, professional experience, open-source contributions or personal projects that demonstrate fundamental knowledge.
- Someone who is comfortable working async and has great written communication skills. We have the option to work in person depending on location but some portion of our team will always be distributed. This means you need to be comfortable communicating your ideas in writing. You will also need to be diligent about your boundaries because the end of your day may overlap with the start of someone else's.
🙌 What we offer
- Competitive cash compensation
- Meaningful equity in a growing company
- Opportunity to take on significant responsibility and ownership in a highly disruptive product
- Working hands-on with serial entrepreneurs who have created $100M+ valued companies
🌎 Where you'll work
Our CTO is based between Dublin, Ireland and Los Angeles, U.S.A, but we hire all over the world. We are time zone agnostic.