Our team uses Slack internally for instant messaging. It allows for us to contact members and have them reply asynchronously.

If you’ve never used Slack before their own documentation and video tutorials are a great place to start.

Guide to White Rabbit’s Slack channels

Here’s an overview of some channels you may encounter.

General Channels

<aside> 🏆 PRAISE BETTER Great praise includes: What did they do? Why does it matter? How does it make you feel?


Engineering / Product channels

eng is the prefix for engineering / product channels, commonly used by Engineering, Product, and Ops Teams. For example:

Operations channels

ops is the prefix for operations channels, commonly used by Buyers, Customer Service Teams, Fulfillment Teams, and Ops Managers. For example: